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Effective Date:01-05-24
At Creative Page Solutions LLC, we are dedicated to providing exceptional services and high-quality products. Whether you have purchased our services or books, we aim to make your experience with us positive. Below, we outline our refund policy to ensure transparency and fairness for both services and book sales.
1. Eligibility for Refund:
- Refund requests for services must be made within 15 days of the original purchase date.
- Refund requests for books must be made within 15 days of receiving the product.
- To be eligible for a refund, the service or book must be in its original condition and must not have been used, altered, or damaged.
2. How to Request a Refund:
- To initiate a refund request for services or books, please contact our customer support team via email at admin@creativepagesolutions.com or by phone at (512) 359-5487. Provide your order number, a detailed explanation of the reason for the refund, and any relevant supporting documentation.
- Our customer support team will review your request and respond within 2 business days.
3. Refund Process:
- Once your refund request is approved, the refund will be processed using the original payment method.
- Refunds may take 7 business days to reflect in your account, depending on your financial institution.
4. Refund Amount:
- The refund amount may be subject to deductions for any applicable fees, shipping costs, or restocking fees.
- For services, if the service has been partially completed, a partial refund may be issued.
- For books, the refund will cover the purchase price of the book.
5. Cancellation of Services:
- If you choose to cancel a service subscription, the cancellation will be effective from the next billing cycle. Refunds for pre-paid services will be prorated based on the unused portion.
6. Changes to Refund Policy:
- We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on our website.
7. Contact Information:
By making a purchase or using our services, you agree to the terms and conditions outlined in this Refund Policy. We appreciate your understanding and cooperation.
Thank you for choosing Creative Page Solutions LLC.
